The Galaxy Note 9 reportedly catching fire will certainly grab Samsung’s attention at the worst possible time, especially after the new 2018 iPhone lineup has officially gone on pre-order. This is one mistake the Korean manufacturer cannot afford to make right now as it will spell disaster for its mobile division.
Galaxy Note 9 Reportedly Caught Fire in a Woman’s Purse – She’s Filed a Lawsuit Against the Company
Real estate agent Diane Chung claims in her lawsuit that she was using the new handset on September 3 when it suddenly became ‘extremely hot’, according to the New York Post. The real estate agent stopped using her phone and placed it in her purse but afterward heard a whistling and screeching sound, and she noticed thick smoke.
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After the Galaxy Note 9 caught fire, Chung immediately filed a lawsuit in the Queens Supreme Court, which states that she removed the phone by emptying her purse onto an elevator floor, but the fire didn’t stop until a different individual picked up the handset with a cloth and placed it into a bucket of water in an act of sheer desperation.
This incident is just a small taste of what happened when Samsung officially started selling the Note7 two years ago. Back in 2016, the Korean giant discontinued its previous-generation flagship phablet after a battery flaw caused dozens of the phones to explode or burst into flames. According to the evidence that was garnered, some of the original batteries were found to have been constructed improperly and gotten a little squished, while some of the replacements were missing insulation tape or had sharp metal bits that punched through the cell, resulting in a violent explosion from within, according to CNET.
DJ Koh, Samsung’s head of mobile division continued to reassure customers that the battery capacity present in the Galaxy Note 9 was not only larger, but it was also safer. At 4,000mAh, it is the biggest battery found in a device that is marketed under the Galaxy Note brand.
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Samsung said the following in a statement after the incident.
“Samsung takes customer safety very seriously and we stand behind the quality of the millions of Galaxy devices in use in the United States. We have not received any reports of similar incidents involving a Galaxy Note 9 device and we are investigating the matter.”
Do you think similar incidents might take place in the future involving the Galaxy Note 9? Tell us your thoughts down in the comments.
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Source: New York Post
